Due to high demand, order processing can take up to 2 business days. Please be patient. Our shipping carriers continue to operate normally where permitted. Due to global Covid-19 restrictions, there may be service interruptions with some shipments causing delays.
Priority Shipping orders placed Monday through Friday, excluding weekends and holidays, before 12:00 PM PST will usually arrive within 2-4 business days from the shipped date. Please allow 1 business days for handling. Priority shipping is not guaranteed for a specific date.
Lost or Stolen Packages
If the package shows delivered to your shipping address but is missing you must report the lost package to us within 10 days of the delivered date. Upon reporting your lost package, we will inquire with our carrier about the lost package and attempt to have it recovered. You must also make claim with the carrier (USPS), and give us the claim number. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge or give you a store credit if we do not have an item in stock.
Contact Name: Jean Dia
Email: [email protected]
Return Address: 153 Fillmore st, Yonkers, NY, 10701, US